This Shipping Policy applies to all orders placed on AcquaVitta.com. By placing an order, you agree to the terms below.
1. Order Processing Time
Orders are typically processed and prepared for shipment within [1–2 business days] of order confirmation. Orders placed on weekends or holidays are processed on the next business day.
2. Shipping Carriers & Methods
We ship domestically within the United States via [USPS / UPS / FedEx]. Estimated transit time is [2–5 business days] after processing, depending on the destination and method selected at checkout.
3. Cold Chain & Packaging
Products that require temperature-controlled handling prior to reconstitution are packaged with appropriate insulation and, when applicable, cold packs to protect product integrity in transit. Once received, please store products according to the instructions on the product label.
4. Shipping Rates
Shipping costs are calculated at checkout based on package weight, dimensions, and destination. [Add any free-shipping threshold here, if applicable].
5. Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update after it is issued.
6. Delivery Issues
AcquaVitta is not responsible for delays caused by the shipping carrier, incorrect address information provided at checkout, or customs/regulatory holds. If a package is marked as delivered but not received, please contact the carrier directly first, and reach out to us at support@acquavitta.com if the issue is not resolved within 5 business days.
7. International Shipping
[State here whether you currently ship internationally, and any restrictions, or note "At this time, AcquaVitta ships to addresses within the United States only."]
8. Discreet Packaging
All orders are shipped in plain, unmarked packaging. Package contents are not listed on the exterior of the box.
9. Contact Information
Company Name: [Your LLC / company legal name]
Email: support@acquavitta.com
Mailing Address: [Company mailing address]